Les belles pointures, Caroline and her shoes.

Return and exchange

Les belles pointures is happy to exchange any item you wouldn’t be completely happy with within 15 days.

When ordering on december 15th, you will be able to request a return until january 1st.

The first exchange request is free of charge for you when ordering from Metropolitan France. However, you will be charged the exchange fees if shipping outside Metropolitan France.

You can also return your order if you're not happy with it. You must pay for the return fees if you ordered from outside Metropolitan France.

Make sure to send together all your items if many.

For any exchange or refund request, you will need to fill the form
in the "My account" section of the website then in "Historique des commandes" (order history).
Then click on your order to return it.

The return request will be quickly processed, then you
will receive the pre-paid form to paste on your
parcel (for Metropolitan France only).

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